FAQs

At Art Coolture, our artworks are Made to Order. This means that when you place an order, we initiate the printing process, ensuring that we minimize waste and contribute to a more sustainable approach in the art industry.

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While our collection boasts a diverse range of pre-designed artwork, we understand that sometimes you might have a specific vision in mind. If you have a special request or would like a custom design for an additional charge, don't hesitate to reach out to our support team. We're here to bring your unique ideas to life and create something tailored just for you!

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Certainly! At Art Coolture, sustainability is central to our mission. Our paper products are printed on FSC-certified paper, promoting responsible forest management. Unlike traditional printing with large runs that result in excess inventory and waste, Made to Order allows for printing only what is ordered, minimizing waste. This approach, coupled with the absence of overproduction, contributes to a lower carbon footprint and helps conserve forests. Embracing the Made to Order model not only supports sustainable practices but also reflects our commitment to environmental responsibility.

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Certainly! Our Order-Based Printing process allows us to create your artwork specifically for you. The production time varies depending on the product and destination. Generally, you can expect your order to be delivered within 5 to 10 business days (depending on the region). Your patience is truly appreciated as we work to create and deliver your unique artwork with the utmost care and precision.

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Absolutely! Once your order is shipped, we will provide you with a tracking number. You can easily track your package's journey to see its progress and estimated delivery date

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We love hearing from you! If you have any questions, concerns, or need assistance, our dedicated customer support team is here to help. Simply drop us an email at Contact@artcoolture.shop, and we'll respond promptly.

Your satisfaction is paramount to us. Given our made-to-order process, we don't accommodate general returns. However, if your product arrives damaged, please email us at contact@artcoolture.shop with clear images of the damage within 30 days of receiving your order. We'll promptly review your case and assist you with returns, exchanges, or refunds.

Yes, we ship internationally! Wherever you are in the world, you can enjoy our artful creations. Please note that shipping times may vary for international orders.

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